Bakery Policies
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Local pick up only
Pick up in Homewood, Alabama.
Dates for pick up will be posted on the order page of the website. An address and phone number will be sent in your confirmation email. Please take note of these dates when you order. Postbox Sweets is not responsible for missed pick up. If you need an alternative pick up time, please let us know via email and we will try and accommodate for you.
Handle with care
Cookies are fragile so please handle with care when transporting them. Do not leave in a hot car or direct sunlight. I’m not responsible for broken cookies once they leave my home. Heat sealed cookies are good for up to two weeks. If cookies are not heat sealed please keep them in an airtight container until party time. This will keep them fresh!
Alabama Cottage Food law
Postbox Sweets operates under the Alabama Cottage Food Law. This food is not inspected by the department of public health.
Refund Policy
Unless I’m unable to produce your order this purchase is non-refundable.
I am not responsible for cookies that are not picked up.
Privacy Policy
Any information we receive will not be sold to third parties. We will contact you about new products but will never sell your Information to other companies.
Allergens
Sugar Cookies contain: flour, powdered sugar, butter, sugar, meringue powder, eggs, vanilla and almond.
Chocolate Chip cookies contain: flour, salt, baking soda and powder, butter, light brown sugar, white sugar, eggs, vanilla, chocolate chips.
These product may contain allergens and are produced in a kitchen where milk, nuts, peanuts, and/or tree nuts are used.
Auburn University
Postbox Sweets is officially licensed by Auburn University.
Licensed art
I do not recreate commercial characters, licensed logos, or monograms/crests from an invitation without permission from the artist.
If you have art that you would like for us to recreate please provide a written permission from the artist. Send approval to kat@postboxsweets.com